27.3 Using the card suitability service

When you insert a device for use with one of the following processes:

MyID calls out to the card suitability check web service.

In addition, when you display the View Device screen in the MyID Operator Client, before MyID displays the Collect Updates or Assisted Activation buttons, MyID calls out to the card suitability check web service. If the check fails, or MyID is unable to contact the web service, MyID does not display these buttons, and an entry is written to the audit with the details.

If the card suitability check fails for any reason, or MyID cannot contact the web service, this is logged in the audit with error 9007152; for example: